Even the best businesses can hit unexpected roadblocks. When something like this happens – a fire, cyberattack, severe storm, power outage, supply chain failure – insurance is critical, but only part of the picture. To recover quickly, you need a business continuity plan. What is a Business Continuity Plan? A Business Continuity Plan (BCP) is… Read More »
Harvest season brings unique safety challenges – especially for those working around grain bins. Grain handling is one of the most dangerous tasks in the farming world, and each year, preventable accidents occur in and around grain bins. Whether you’re a seasoned pro or a new hand on the crew, understanding the dangers and precautions… Read More »
As extreme heat events become more frequent, heat safety in the workplace isn’t just a good idea, it’s essential. In this article, we’ll break down what you need to know about heat illness prevention, including OSHA standards, state-specific regulations, and actionable steps to keep your workplace and employees safe. Why Heat Safety Matters Heat is… Read More »
When a client chooses Continental Western Group, they’re not just buying a policy. They’re choosing us—and the experience that comes with it. And that experience? It’s a choice. One that agents like you, and those of us at CWG, make every day. Let’s talk about how we turn great customer service into something more: a… Read More »
Keeping your fleet safe isn’t just about following rules. It’s about protecting your people, your company, and your bottom line. A strong fleet safety system helps you stay ahead of risks, keep drivers accountable, and ensure smooth operations. Let’s break down the key elements of a rock-solid, defensible fleet safety system. Why a Defensible Fleet… Read More »
The topic of tariffs has been dominating headlines across the country and around the globe. This complex geopolitical issue has far-reaching implications across many industries. While there is still some uncertainty around when and how the tariff actions will unfold, we’ll explore the potential implications of tariffs and how that may impact insurance buyers. What… Read More »
Even the most well-prepared businesses can be thrown off course by unexpected disruptions. Whether it’s a fire, storm, or another covered event, the sudden loss of income can be devastating. That’s where Business Income and Extra Expense (BIEE) coverage comes in—helping businesses stay financially stable and get back on their feet faster. What Exactly is… Read More »
Workplace safety is a top concern for both employees and employers. One crucial aspect of maintaining a safe work environment is the timely reporting of work-related injuries. According to the U.S. Bureau of Labor Statistics, 2.6 million nonfatal workplace injuries and illnesses were reported in the private sector in 2023. Of these, 946,500 cases involved days away… Read More »
Trends in Combined Ratios and Mitigation Strategies The commercial auto insurance industry has faced significant challenges in recent years, marked by persistent losses and rising premiums. As we move into 2025, understanding the trends in combined ratios and rate increases is crucial for businesses and insurers alike. Combined Ratios: A Measure of Profitability The combined… Read More »
Accidents happen. We all know, expect, and try to prepare for this inevitable reality. If a driver hydroplanes on a wet highway, only the weather is often to blame. However, a cost will still be incurred as the damage is assessed. If no injuries or other vehicles are involved, the cost will be limited to… Read More »
In the past 3 years, our country has experienced record-high inflationary pricing increases in almost every aspect of life. From construction materials to groceries, and new cars to vacation rentals, most Americans have felt the pinch in our wallets. The insurance industry has been similar when it comes to inflation. CWG, along with many other… Read More »
The Warner Bros Studios summer blockbuster, Twisters, tells the story of tornado chasers during a record-setting storm season in Oklahoma. While the movie’s science may be fiction, its references to the increase of volatile weather patterns, throughout the Midwest particularly, are not. In CWG’s home office state of Iowa, this violent and tumultuous weather has… Read More »
Today, businesses need to constantly be aware of all aspects of their operations. Company auto usage can create uncertainty and lead to costly accidents and losses due to potential negligence. Therefore, accountability and coaching for company drivers are key factors in ensuring drivers engage in safe behaviors and follow company policies. Collaboration is necessary for… Read More »
Continental Western Group (CWG), a Berkley company, announced today that it has been named in the annual Best Places to Work in Insurance program, which recognizes employers for their outstanding performance in establishing workplaces where employees can thrive, enjoy their work, and help their companies grow. This is the third time in a row that… Read More »
The Farm-to-Table movement is over a century old and much more than just a trend on social media. Many are unaware that its origins lie back in the early 1900s with the US Post Office delivering fresh produce from rural communities into urban areas. All across the country, Farm-to-Table restaurants source their ingredients directly from… Read More »
When operating a business, many things can be done to reduce the possibility of claims. One of the simplest–and often overlooked–is to maintain a quality housekeeping service or protocol. This not only ensures a pleasing environment but also a well-maintained and low-risk property. As a general rule, walking surfaces and working areas should be clean,… Read More »
The Ag market continues to shift and understanding its trends matters now more than ever. What changes can we expect to see in the Ag market throughout 2024? How do previous and anticipated catastrophic events continue to impact the Ag market? How can we help? Working with an agency representative experienced in the Agribusiness industry… Read More »
Despite its everyday occurrence, driving a company or personal vehicle for business remains one of the highest risk exposures for companies. We live in a busy world, and distracted driving is happening all around us. The U.S. Department of Transportation reports that 3,522 crash fatalities occurred in 2021 due to distracted driving, and another 362,425… Read More »
I’ve been reflecting on the last 4 years and how suddenly the insurance world changed. I know everyone is exhausted talking about COVID but it really challenged the way that we, the insurance provider and agencies, interact – specifically from a social aspect. Don’t get me wrong – being social is still important but think… Read More »
While appropriate valuations certainly can increase the cost of premiums, your clients will be grateful to have been fully covered if the worst happens. Property Valuations and Insurance Levels: Dos and Don’ts A recent Risk & Insurance article quotes a property appraisal study by Kroll, revealing that “68% of buildings valued from 2020 to 2021… Read More »
In recent years, insurance carriers have faced a growing concern known as “social inflation.” Social inflation has significant implications for liability insurers, insurance agents, and insureds. Economic Inflation vs. Social Inflation Generally speaking, economic inflation is the rise in the cost of goods and services resulting from market supply and demand. It’s often measured using… Read More »
You’ve seen the images–even if it’s only in commercials. An inspector sweeps a camera across a facility, identifying in a splash of red and orange where an electrical fire has begun. But is the technology of thermal imaging a true necessity for your business? What is thermal imaging? Thermal imaging is not as complicated as… Read More »
The rush of harvest will soon begin and it’s important to make every effort to avoid work-related incidents that could cause severe injuries or even fatalities. Review these 5 tips to ensure you get safely through harvest. Tip #1: Focus on Preventative Maintenance Preventive Maintenance is critical to both safety and efficiency and breakdowns during… Read More »
Each year, fireworks cause an average of 12,000 fires which include 2,000 structure fires, 300 vehicle fires, and almost 10,000 outside and other fires. These incidents caused 9 deaths, 29 civilian injuries, and an average of $59 million in direct property damage. Precautions are necessary to keep workers, spectators, and property safe during fireworks handling… Read More »
Grain dust explosions are often severe, involving loss of life and substantial property damage. Grain dust is highly combustible and the main fuel source for explosions in grain handling facilities. CWG Risk Services has developed a white paper to give you the facts about how grain dust explosions happen and tips to prevent them.
The CWG Workers’ Recovery Unit (WRU) is focused every day on a holistic approach to claim handling. Our team of experts concentrate on what matters most to our customers—providing the best care and outcomes for your Workers’ Compensation claims. Hear more about the team in this video:
Award Recognizes Outstanding Employers in the Insurance Industry Des Moines, Iowa, October 18, 2022 – Continental Western Group today announced it has been named in the annual Best Places to Work in Insurance program, which recognizes employers for their outstanding performance in establishing workplaces where employees can thrive, enjoy their work, and help their companies… Read More »
Companies have experienced talent shortages across industries, causing concern for many. In recent times, we have seen baby boomers retiring and young professionals changing jobs and careers more frequently. Associates and employers are adapting to the ever-changing climate of the COVID-19 pandemic.
At CWG, we make a promise every time we write a policy. Living up to and executing those promises with a high level of service, clarity, and transparency are critical to building a trusting relationship with our clients. We believe it is important to follow through and do what we say we will do.
The single most important factor powering analytics is people. At CWG, we understand the potential power of analytics and the importance of a people-centric approach within the commercial insurance industry.
These past 12-18 months have changed the workplace dynamic and have many associates feeling unmotivated and unsettled. How can we as leaders help our associates with a fresh start; to break out of this pattern of being stuck – of languishing?
Setting expectations and making decisions are core to being a solid leader. A leader who sets high expectations for themselves and their team must work efficiently. Team collaboration, input, and alignment are essential to make well-informed decisions as well as setting expectations.
Humility takes practice, there’s no denying that. Being showered in accolades can feel empowering, encouraging, and confidence-boosting – and it’s important to be proud of your accomplishments – but practicing humility and service to others can be even more rewarding than hanging another plaque on the wall.
We’ve all heard people say that motivation is the key to success. Is that wrong? Not necessarily. Likely, motivation does not complete the picture of your team’s journey to success, but it is a great catalyst.
Without a team, there is no network – without a network, there is no connection – without connection, there is no opportunity. A team is an intricate network of connections that opens a world of opportunities for ideas, solutions, and results. Building a sustainable team is the first step toward success. The key to building… Read More »
Policy Number
Names, contact phone number for all involved parties and witnesses
Date, location, and time of loss
Any police, fire, or other authorities involved or who responded
Description of damage
How the loss occurred
TERMS OF SERVICE AGREEMENT
Welcome to the Continental Western Group® E-Pay Express online bill payment services website, which provides bill payment options and services (such website, options, and services are individually and collectively referred to herein as the “E-Pay Express Services”) available to customers of the Continental Western Group®, an operating unit of Berkley Insurance Company, and affiliated companies (referred to herein as “OU acronym, i.e. “CWG”). CWG® is willing to provide the E-Pay Express Services to you, a customer of CWG, only upon your agreement that your access to and use of the E-Pay Express Services will be subject to the following E-Pay Express Terms of Service Agreement (the “Agreement”). This Agreement describes the terms and conditions under which CWG will make E-Pay Express Services available to CWG’s customers (“you”). The Agreement may be revised without notice and will become effective upon posting on this site and your use of the E-Pay Express Services.I. DEFINITIONSThe following defined terms are used in this Agreement: E-Pay Express is a service you can use to view and pay your CWG bill online securely. CWG has licensed the right to use E-Pay Express from an unaffiliated third party, Fifth Third Bank. and/or its affiliates (“Fifth Third”). Account means the Account with CWG to which you authorize a bill payment to be directed. Payment Instruction means your instruction and authorization to E-Pay Express to make a bill payment to your Account. Payment Account means the bank account that you authorize E-Pay Express to debit when you make your bill payment using account information from your personal or business checking or savings account. Payment Card means the credit or debit card that you instruct E-Pay Express to charge to pay your bill payment. Business Day means Monday through Friday, excluding Federal Reserve holidays. Scheduled Payment Date means the Business Day of your choice upon which E-Pay Express will attempt to complete your bill payment and initiate the appropriate debit to your Payment Account or Payment Card. CWG includes the following affiliated companies of Berkley Insurance Company: Acadia Insurance Company, Continental Western Insurance Company, Firemen’s Insurance Company of Washington, D.C., Tri-State Insurance Company of Minnesota, Union Insurance Company (collectively referred to herein as “Insurers”). All payments processed through E-Pay Express Services are paid to CWG on behalf of itself or one of the Insurers listed above; however, each of the Insurers has sole financial responsibility for its own products and services, including the E-Pay Express Services provided in connection with those products and services. You should refer to your insurance policy for the applicable Insurer.II. DESCRIPTION OF E-PAY EXPRESS SERVICES A. The E-Pay Express Services provide you with access to various online resources, including applications that allow you to view your CWG bill. Unless explicitly stated otherwise, any new features that augment or enhance the current E-Pay Express Services, including the release of new services, shall be subject to this Agreement. Upon your acceptance of this Agreement, CWG grants you a personal, nonexclusive, non-transferable license to access and use the E-Pay Express Services, subject to this Agreement, solely for the purpose of viewing and paying your Account electronically. The foregoing license includes the specific rights to use the available applications and functionalities of the E-Pay Express Services and to print information from the E-Pay Express Services. CWG and Fifth Third do, however, reserve the right to, without notice: (a) modify, suspend or terminate operation of or access to the E-Pay Express Services at any time for any reason; (b) modify or change the E-Pay Express Services or its applicable operating policies at any time; and (c) interrupt the E-Pay Express Services as necessary to perform routine and non-routine maintenance, error corrections, or other changes. CWG also reserves the right to modify this Agreement at any time, in which case you will be provided notice that the Agreement has been changed. Your continued use of the E-Pay Express Services after said notice of the changed Agreement constitutes your agreement with and acceptance of the changed Agreement.
BILL PAYMENT SERVICE
(a) When you initiate a Payment Instruction, you authorize E-Pay Express to charge your Payment Card or debit your Payment Account and remit funds to CWG on your behalf so that the funds arrive to pay your bill as close to the Business Day designated by you as is reasonably possible. While it is anticipated that most transactions will be processed on the day you choose, it is understood that due to circumstances beyond the control of CWG and Fifth Third, some transactions may take a day or so longer to be credited to your Account.(b) If E-Pay Express is unable to obtain funds for a bill payment for any reason associated with your Payment Card or Payment Account (for example, there is not a sufficient balance available on your Payment Card or in your Payment Account to cover the transaction), then we will not be able to complete your bill payment transaction. If there is a problem in processing your Payment Instruction, CWG or Fifth Third may attempt to contact you, using the telephone number you have provided(c) If E-Pay Express makes a bill payment to your Account, but is unable to obtain funds for that payment from your Payment Card or Payment Account, you agree that your bill payment will be reversed.III. LIABILITY FOR FAILURE TO COMPLETE TRANSACTIONSA. E-Pay Express will use commercially reasonable efforts to process your bill payments in accordance with your Payment Instructions. However, CWG and Fifth Third shall incur no liability if a bill payment is not made in a timely manner or if any payments initiated by you through the E-Pay Express Services cannot be completed because of any one or more of the following circumstances:
Sufficient funds are not available through your Payment Account or your Payment Card;
Any failure on the part of CWG or Fifth Third to account correctly for or credit the payment in a timely manner, or any other mishandling of your payment by CWG or Fifth Third;
The E-Pay Express Services are not working properly and you know or have been advised by CWG or Fifth Third about the malfunction before you execute the transaction;
You do not provide CWG or Fifth Third with all required information to complete the bill payment, such as your correct name, telephone number, or your complete and correct Payment Card or Payment Account information; or
Circumstances over which CWG or Fifth Third have no control include, but are not limited to, large-scale technical malfunctions, including, but not limited to, loss of access to the Internet or loss of access to the Federal Reserve System, prolonged outages of telephone lines, electricity or similar infrastructure, acts of God, war, riot, civil disobedience or similar events of insurrection, governmental or court orders, regulatory or legislative changes by any local, state or federal governmental agency, strikes, work stoppages or other similar occurrences or circumstances.
IV. USER NAMES AND PASSWORDSA. During the registration process for the E-Pay Express Services, a User Name, and Password (collectively, “Authentication Materials”) will be established for your use in accessing the E-Pay Express Services. The Authentication Materials are intended for your use only. You agree: (a) not to disclose such Authentication Materials to any third party, (b) to take reasonable care to protect such Authentication Materials from inadvertent disclosure to third parties, and (c) to immediately notify CWG of any loss or unauthorized use of such Authentication Materials. You agree that you will be responsible for all actions taken using your Authentication Materials.V. YOUR REPRESENTATIONS.A. You hereby represent to CWG and agree that:
any and all information that you provide to CWG or Fifth Third to use the E-Pay Express Services will be accurate and complete;
you will not use the E-Pay Express Services to access information about any account unless you have authority to do so by the person or company whose account you are accessing;
you will not provide any information to CWG or Fifth Third or in your use of the E-Pay Express Services, including account information unless you have the authority to communicate such information;
you will not use the E-Pay Express Services for any illegal or improper purposes;
you will not use: (i) any robot, spider, other automatic device to monitor or copy portions of the E-Pay Express home page or the E-Pay Express Services or the content contained therein, or (ii) any device, software, or routine to interfere or attempt to interfere with the proper working of the Payer Express home page or the E-Pay Express Services;
you will not download, reproduce, duplicate, copy or otherwise extract any portion of the E-Pay Express home page or the E-Pay Express Services for the purpose of sale or resale, or make other commercial use thereof, and
CWG or Fifth Third may send you electronic correspondence describing changes to the E-Pay Express Services and this Agreement.
Agency of Oversite: Wyoming Department of Workforce Services Workers’ Compensation Division
Posting Notice: Certificate of Good Standing Required
Addional Posting Information: Any business conducting work in the State of Wyoming or hiring a Wyoming resident as an employee must register with the Division of Workers’ Compensation and Unemployment Insurance.
Agency of Oversite: Missouri Division of Workers Compensation 2
Posting Notice: Workplace Poster Required
Addional Posting Information: The forms are mandatory in both English and Spanish. The forms must be posted proximately to each other. The forms are also available in two sizes—poster and letter size.
Agency of Oversite: Michigan Workers Compensation Agency
Posting Notice: No Poster Required
Addional Posting Information: There is currently no requirement for the posting of a workers compensation insurance notice by the state of Michigan. But there are two posters that an employer may voluntarily post in the workplace.
Please Note: Colorado Form WC 50 requires the name of your Insurer to be included on the Form prior to posting at your location(s). You can locate the name of your Insurer here on your policy.
Abbreviation: IA
Agency of Oversite: Iowa Division of Workers Compensation
Posting Notice: No Poster Required
Addional Posting Information: There is no posting notice requirement for employers that have secured workers compensation coverage or qualified as a selfinsurer. Only employers who have failed to secure coverage for the liabilities assumed under the Act must post a notice of the failure to insure.