Filing a Claim

In today’s world it’s not a matter of if, but when you will be faced with an insurance claim. When you have an insurance claim, Continental Western Group will be there for you. Claims are handled in a timely and professional manner. Continental Western Group is committed to working with you to achieve effective management and timely resolution to claims.

Telephone — (866) 232-6724 Toll free, available 24/7

Email — [email protected]


Online – To file your claim online, please choose your type of claim:


Having the following information available will assist in expediting the claim reporting process

  • Policy Number
  • Names, contact phone number for all involved parties and witnesses
  • Date, location and time of loss
  • Any police, fire or other authorities involved or who responded
  • Description of damage
  • How the loss occurred

I Reported a Claim — What Happens Next?

CWG works with you throughout the entire claims process. After your claim is reported a claim representative will call you with the following:

  • An overview of the claim process
  • A claim number
  • Provide you with any forms or guidance you might need
  • Describe the coverage(s) that may apply to your claim